Technical Customer Support Engineer - EMEA

ClickHouse

O stanowisku

Join a global Support Engineering team as a Technical Customer Support Engineer, providing excellent service to customers through various communication channels. This role involves triaging support tickets, assisting with pre- and post-sales activities, and collaborating with multiple teams to enhance customer experience.

Technical Customer Support Engineer - EMEA

ClickHouse

O stanowisku

Join a global Support Engineering team as a Technical Customer Support Engineer, providing excellent service to customers through various communication channels. This role involves triaging support tickets, assisting with pre- and post-sales activities, and collaborating with multiple teams to enhance customer experience.

Stack technologiczny

clickhouse
sql
aws

Wymagania

Wymagane:

Technical breadth and depth in ClickHouse open-source or ClickHouse Cloud
Previous technical experience in roles such as Support Engineer, Consultant, Database Administrator, etc.
Strong written and verbal English communication skills
Be present and available for high-quality 24x7 Support

Mile widziane:

Experience with ClickHouse
Experience with OSS and open-source technologies
Experience with Azure, GCP or AWS

Obowiązki

Supporting and guiding ClickHouse users, customers, and prospects
Develop solutions based on ClickHouse Cloud and open-source
Work closely with global Support Services, Engineering, and Product Management teams
Assist with mentoring, training, and sharing knowledge

Benefity

Flexible work environment
Employer contributions towards healthcare
Equity in the company with stock options
Flexible time off