Account Manager, EMEA

Name: HiddenJobs
Author: HiddenJobs.pl

customer.io

Mid

80,500-115,000 USD

O stanowisku

Join the EMEA team as an Account Manager, managing a portfolio of mid-market and enterprise accounts. Drive renewals and expansion opportunities while building strong relationships with customers.

Stack technologiczny

account-management
sales
saas
communication

Wymagania

Wymagane:

3+ years in Account Management, Sales, or a related SaaS commercial role with direct ownership of a revenue number
Experience managing $5m ARR, predominantly in the MM space
Proven ability to grow customer spend outside of overages or true-ups
Strong communicator — clear and persuasive with both technical and non-technical stakeholders

Mile widziane:

5+ years preferred in Account Management or related roles
A forecasting methodology you can walk through clearly
Comfortable pulling usage data, tracking health scores, and building your own dashboards

Obowiązki

Own the full commercial strategy for a portfolio of mid-market and enterprise accounts
Drive growth by helping customers adopt Customer.io more strategically
Forecast renewal and expansion pipeline accurately with a clear, repeatable methodology
Build multi-threaded relationships from day-to-day operators to Directors and VPs

Benefity

Starting salary for this role is $80,500 base + $34,500 variable = $115,000 OTE
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
16 weeks paid parental leave, unlimited PTO
Stipends for remote work and wellness, a professional development budget

Proces rekrutacji

Application Review
Phone Screen
Take-home Assignment
Assignment Review Call

Application Review
Phone Screen
Take-home Assignment
Assignment Review Call