Director, Delivery (EMEA)
Testlio
LeadAbout the position
Lead the strategic delivery organization within the EMEA region, driving customer outcomes and operational maturity. Collaborate with enterprise clients and internal teams to implement testing solutions and ensure exceptional client onboarding.
Tech stack
- leadership
- communication
- project-management
- software-development
- devops
- quality-engineering
Requirements
Required:
- 12+ years of experience in professional services delivery, with a minimum of 5 years in a senior leadership capacity overseeing large-scale, complex engagement portfolios and multi-million dollar P&Ls
- University degree in Computer Science, Software Engineering, Business Administration, or an equivalent technical/professional domain field
- Proven track record in professional services engagement management, consultancy of internal/external stakeholders, and leading delivery transformation initiatives
- Deep knowledge of software development processes, DevOps pipelines, Quality Engineering principles, and diverse software testing methodologies
Nice to have:
- Advanced experience developing and maintaining executive relationships with the ability to articulate complex technical concepts concisely to non-technical stakeholders
- Strong capabilities in account health tracking, metric analysis, financial reporting, risk management, and structured project task delegation
- Experience with renewal processing, both operationally and commercially
Responsibilities
- Lead a strategic, industry-focused delivery organization within Testlio’s EMEA region to drive world-class customer outcomes, operational maturity, and long-term retention
- Use your extensive domain expertise to challenge, recommend, and partner with enterprise clients and internal cross-functional teams to drive strategic testing solutions
- Ensure client onboarding, pilot implementations, and value realization are exceptional to optimize new logo acquisitions and account expansion opportunities
- Partner closely with the Sales organization to orchestrate pre-sales strategy, and identify, win, and grow revenue opportunities within your existing portfolio and new prospects
Benefits
- Flexible paid time off—including national holidays, personal days, and sick days
- Stock options so you can grow with Testlio
- $300 annual learning stipend to support your personal and professional development
Recruitment Process
Application
Recruiter interview
TestGorilla assessment
Team and Stakeholder interviews
Reference checks
Offer & background check
Application
Recruiter interview
TestGorilla assessment
Team and Stakeholder interviews
Reference checks
Offer & background check