Software Support Engineer
Canonical
About the position
Join a dynamic engineering role focusing on Linux-based infrastructure and applications, troubleshooting issues for enterprise customers.
Tech stack
- linux
- python
- go
- c
- cpp
- docker
- kubernetes
- openstack
- ceph
Requirements
Required:
- Experience with Linux and open source software
- Experience with at least one of Python, Go, C or C++ on Linux
- An exceptional academic track record
- Background in Computer Science, STEM or similar
Nice to have:
- You love technology and working with brilliant people
- You are curious, flexible, articulate, and accountable
- You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
Responsibilities
- Resolve complex customer problems related to Ubuntu, Kernel, Ceph, OpenStack, or Kubernetes and other open source software
- Maintain a close working relationship with Canonical's Field, Support and product engineering teams
- Participate in upstream communities
- Develop bug fixes, backport patches, and work with upstream for inclusion
Benefits
- Distributed work environment with twice-yearly team sprints in person
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Maternity and paternity leave