Sr. Applied AI Engineer
Zapier
SeniorAbout the position
Join the AI Platform team to build and evolve shared infrastructure for AI and ML development at Zapier.
Tech stack
- typescript
- python
- ml-ops
- llm-ops
Requirements
Required:
- 7+ years of experience in software engineering, with at least 3 of those years dedicated to building distributed, scalable, cloud-based ML/AI systems in production environments
- At least 2 years of experience in LLM Ops, ML Ops, or adjacent platform/infrastructure work
- Experience building shared services, internal platforms, or reusable developer tooling that enable other teams to move faster
- Experience of working through the full lifecycle of building, testing, deploying, and scaling ML/LLM architectures
Nice to have:
- Experience building with cloud infrastructure technologies
- Strong communication skills and sound engineering judgment
- Ability to identify and document trade-offs made during the development of AI/ML systems
Responsibilities
- Build and evolve shared AI Platform capabilities that serve as the foundation for teams building with machine learning and generative AI across Zapier
- Improve our LLM Ops and ML Ops capabilities, including observability, monitoring, evaluation, deployment workflows, and operational guardrails
- Design and implement systems that help teams measure and improve the performance, reliability, safety, and cost efficiency of AI-powered experiences
- Collaborate closely with engineers across product, infra, and data teams to ensure our AI components are reusable, well-documented, and easy to adopt company-wide