Technical Account Management (TAM) Leader
Supabase
About the position
Lead the Technical Account Management function, ensuring proactive technical partnerships and team development.
Requirements
Required:
- Experience in hiring, coaching, and developing technical teams
- Strong technical depth in database internals and infrastructure tradeoffs
- Ability to manage escalations and coordinate across multiple stakeholders
- Proven track record in customer-facing technical roles
Nice to have:
- Experience with account management in a SaaS environment
- Familiarity with technical account management tools and methodologies
- Background in engineering or technical consulting
Responsibilities
- Own the health, direction, and performance of the Technical Account Management function
- Hire, coach, and grow the TAM team to operate as credible technical partners
- Ensure every assigned account has a clear technical owner
- Coordinate across support, engineering, and success during major incidents
Benefits
- Fully remote work with a WeWork membership or co-working allowance
- Equity ownership through ESOP for all team members
- Health insurance coverage for employees and dependents
- Annual education allowance for professional development